Canadian Social Research Links

Canadian
Social Assistance
(Welfare) Policy Manuals

Sites de recherche sociale au Canada

Manuels de politiques
de programmes de soutien du revenu
(aide sociale) au Canada

Links checked May 17, 2009
Liens vérifiés le 17 mai 2009

[ Go to Canadian Social Research Links Home Page ]


The jurisdictions appearing on this page have posted their current social assistance (welfare) policy manual on their website.

Social assistance policy manuals are an excellent source of detailed information about such questions as initial and ongoing eligibility, the treatment of assets and income, how benefits are calculated, special needs and rules regarding a wide range of program issues (recovery of overpayments, appeals, fraud prevention and detection, etc.)

NOTES : The amount of information provided in online policy manuals varies from one jurisdiction to another, and they're not all continuously updated . For a more complete picture of social assistance policies, be sure to check the relevant legislation as well (a few provinces actually include their welfare legislation in the manual itself). You can find links to all provincial and territorial welfare legislation on the Key Provincial/Territorial Welfare Links page of this site.

---

WELFARE IN CANADA 101

- this link takes you to the bottom of the page you're now reading, where you'll
find links to two online resources with general info about how welfare works in Canada.

 
NEWFOUNDLAND AND LABRADOR

Income Support
There's no welfare policy manual as such, but the home page of the Income Support Program offers links to more info about the Income Support (Social Assistance) program, including : * Program Overview * Monthly Rates * Applying for Income Support * Child Benefit * Health Related Services * more...

Program Overview

Dept. responsible:
Human Resources, Labour and Employment

 

PRINCE EDWARD ISLAND

Social Assistance Policy Manual (PDF file, 1.7MB, 265 pages)
or
InfoPEI Social Assistance Policy Manual
- same policy manual, broken up into small PDF files for each section of the manual
NOTE: this version would be more helpful if the individual files had titles (e.g., "Persons on or in Support of Strike") vs. chapter numbers (e.g., "3-8 Policy"). I'd recommend downloading the complete manual, despite its larger size.
OR
Check the policy manual's table of contents (small PDF file) to locate a particular policy, then go back to the policy manual and click on the link to that section.

Dept. responsible:
Social Services and Seniors

NOVA SCOTIA


Employment Support and Income Assistance Policy
- incl. links to the latest version of the manual and to revision logs (showing recent changes)

Dept. responsible:
Community Services

NEW BRUNSWICK


Welfare Policy Manual

"This electronic version of the HRD-NB policies is an unofficial version which contains essentially the same material found in HRD-NB's in-house on-line help. This version has been edited for relevancy of content. For example, technical procedures unrelated to policy application have been removed. A full, unabridged version of on-line help can be requested under the Right to Information Act."
- includes sections on Applicant And Client Types - Assets And Income - Benefits - Intake And Continuing Eligibility - Programs - Rates (although not basic rates)
- includes links to the Family Income Security Act and Regulation
Frames version of the policy manual - easier to navigate, but not for bookmarking individual pages.  

Dept. responsible:
Social Development
- (name changed Dec 19/07, formerly Family and Community Services)


QUEBEC

Assistance to individuals and families:
Information on the Social Assistance Program
and the Social Solidarity Program
(1.5MB, 49 pages)
July 2008
... deals with the various concepts that may influence last-resort financial assistance, such as changes in a family’s situation, the possession of certain assets, income, parental contribution, etc.

Assistance to individuals and families – General information (PDF file - 3.4MB, 23 pages)
July 2008
NOTE: the blue text box in the centre of the Last-resort financial assistance page also contains detailed welfare program info

Dept. responsible:
Emploi et Solidarité sociale


ONTARIO

Ontario Works Policy Directives
Everything you wanted to know about the Ontario Works program, broken down into small PDF files. Ontario Works provides financial and employment assistance for single people, couples with and without children, sole support parents, and people aged 60 to 64 years.

ODSP Income Support Policy Directives
Everything you wanted to know about the Ontario Disability Support Program in small PDF files. For eligible people with disabilities, ODSP provides financial assistance and other benefits and/or services to remove disability-related barriers to competitive employment

ODSP Employment Support - Policy Directives
Introduced in early 1999, the Employment Supports component of ODSP provides people with disabilities who want to work with more choices in what they would like to do and a range of supports to assist them in reaching their goal.

City of Toronto Social Services Policy - Toronto welfare policy manual, organized in alphabetical order
- includes detailed information on welfare rates, eligibility criteria for different client types, treatment of financial resources, etc.

Ministry responsible:
Community and Social Services

Related Link:
- Go to the Guide to Welfare in Ontario page: http://www.canadiansocialresearch.net/onwelf.htm


MANITOBA

Employment and Income Assistance (EIA) Administrative Manual
This is the provincial social assistance (welfare) policy manual. It contains comprehensive and current information about eligibility, benefits and the administration of the EIA program. The above link will take you to a general index of the 24 sections of this extensive manual - or you can go directly to the detailed Table of Contents. The manual includes the complete text of the Employment and Income Assistance Act and Regulation. 

Dept. responsible:
Family Services and Housing

SASKATCHEWAN

Saskatchewan Assistance Program Policy Manual Online (PDF file)

Transitional Employment Allowance Policy Manual (PDF file)

Dept. responsible:
Social Services

(formerly Community Resources)

ALBERTA

Name of the welfare program
Income Support - part of Alberta Works
NOTE: Welfare and grant funding for students (ESL, upgrading and occupational training) are both under the Income Support program

Policy Manual
Income Support Program Policy
Expected to Work/Not Expected to Work Policy & Procedures ===> main welfare policy
--- News and Updates
Learner Policy and Procedures
--- News and Updates

See also:

Alberta Works Policy Manual
On this page, you'll find links to:
Employment and Training Programs (Programs and Services, Accountability, News and Updates)
Child Support Services (Child Support Services Policy, News and Updates)
H
ealth Benefits Programs (General Policy Health Benefits Card Coverage, Alberta Adult Health Benefit, Alberta Child Health Benefit, Health Benefits Review Committee, News and Updates)

Alberta Works replaced:
* Widows’ Pension - eff. April 2004
* Supports for Independence (Alberta's welfare program) - eff. May 2004
* Skills Development Program living allowances for continuing and new students beginning a training term - eff. August 1, 2004.

Dept. responsible:
Alberta Employment and Immigration
(formerly Alberta Employment, Immigration and Industry)
(formerly Human Resources and Employment)

Related Link:

Assured Income for the Severely Handicapped (AISH)
- AISH Policy Manual

Source:
Alberta Seniors and Community Supports

BRITISH COLUMBIA

Ministry of Housing and Social Development
Online Resource
- (formerly Ministry of Employment and Income Assistance)
"Effective March 27, 2006 the BCEA (welfare) Manual has been retired and replaced with an exciting* new information source – the Online Resource. The Online Resource incorporates information from a number of different sources into one user-friendly website, which will save time spent searching for up-to-date information and resources."

*"Exciting" isn't the first word that pops into most people's heads when they hear the expression "welfare information", but I, for one, found the old BC welfare manual more "exciting" because I could actually "find information" in there. The new manual has no hyperlinked table of contents - in fact, you have to open a PDF file to see the table of contents. And someone should tell the web design team that the plus sign to the left of a directory item (e.g., on the front page) is usually a simple piece of javascript that opens sub-directories, not just a graphic used in lieu of a bullet or a dash in front of each item in a list...

"Retired" BC Employment and Assistance Manual (Oct. 2004) - from The Internet Archive

Ministry responsible:
Housing and Social Development

YUKON

Adult Services Social Assistance Policy and Procedures E-Manual (PDF file - 1.7 MB)

NOTE: the link to the Yukon social assistance policy manual is broken.
See the Key Welfare Links page of this website for social assistance links in the Yukon

Ministry responsible:
Health and Social Services

NORTHWEST TERRITORIES

Northwest Territories:

Income Assistance Program Policy Manual (PDF file - 722K, 119 pages)

NWT Student Financial Assistance (PDF - 552K, 112 pages)

More Policy, Procedures and Guidelines - list of all relevant policy manuals

Dept. responsible:
Education, Culture and Employment

NUNAVUT

Income Support Program Policies and Guidelines (PDF file - 485K, 55 pages)
August 2005

Dept. responsible:
Education



WELFARE IN CANADA 101

If you're not sure how welfare works in Canada, I highly recommend the first chapter of Welfare Incomes 2006 and 2007 [ What is Welfare? (PDF - 1.2MB, 34 pages) ] from the National Council of Welfare. It contains information on the administrative rules and financial eligibility criteria (asset and income exemptions) and the estimated total income of selected types of households receiving welfare in each province and territory.
See the Welfare Incomes report's table of contents
for links to other chapters on:
* Patterns and Trends * What is Welfare? * Adequacy of Welfare Incomes * Welfare Incomes Over Time * Welfare Incomes and Child Benefits * Total Welfare Incomes and Poverty Over Time * Concluding Thoughts * Appendices * Fact Sheet: 2007 Provincial Welfare Rates Compared to the MBM
Source:

National Council of Welfare

Another source of information on how welfare works in Canada:

Social Assistance in Canada: An Overview (9 pages)
(This is the second chapter of Social Assistance Statistical Report: 2005 - August 2006
produced by the Federal-Provincial-Territorial Directors of Income Support)
- includes a description of, and statistics related to, the welfare system in each province and territory, information about federal-provincial-territorial jurisdictional and funding issues, historical info on the Canada Assistance Plan and the Canada health and Social Transfer, etc.

 

 PAGE D'ACCUEIL - SITES DE RECHERCHE SOCIALE AU CANADA

Google
Search the Web Search Canadian Social Research Links Only
TIP:
How to Search for a Word or Expression on a Single Web Page 

Open any web page in your browser, then hold down the Control ("Ctrl") key on your keyboard and type the letter F to open a "Find" window. Type or paste in a key word or expression and hit Enter - your browser will go directly to the first occurrence of that word (or those exact words, as the case may be). To continue searching using the same keyword(s) throughout the rest of the page, keep clicking on the FIND NEXT button.
Try it. It's a great time-saver!
 
Site created and maintained by:
Gilles Séguin (This link takes you to my personal page)
E-MAIL: gilseg@rogers.com